Ongoing maintenance service components
There is no such thing as a “perfect website,” whether it is just launched or recently redesigned, because tasks are never completed. Websites must be maintained on a regular basis to ensure effective functionality. Unfortunately, many website owners overlook the need of monitoring their sites after the initial launch. When people visit a website and see a broken element, they tend to depart immediately, costing the company a potential customer. Ongoing maintenance ensures that the site is up and running without any issues at any point in time.
Don’t need ongoing maintenance?
If you don’t need a regular maintenance service because of cost or whatsoever reasons, we have got you covered with our on-demand or one-off task website care services.
If your website is facing any technical issues, we can fix it. Some of the common website one-off service examples are below:
Why with us?
eCommerce Site Support
Have your eCommerce site optimized, secured, and running smoothly to create a seamless purchasing experience for your customers online. Included in Perform and Custom Pro plans.
Membership Site Support
Ensure your site is working properly and quickly for members logging in, in providing exclusive content, and other user login functionalities. Included in Perform and Custom Pro plans.
LMS Site Support
Support and optimizations for your sites that provide or sell courses and have a learning management system. Included in Perform and Custom Pro plans.
Multilingual Site Support
Have a site with multiple languages and translations? We can support it! Multilingual site support is included in Perform and Custom Pro plans. All support communications in English.
Use an Outside API? Have advanced software integrations with WordPress? Get support for your advanced site with our Perform and Custom Pro plans.
Our other website services
Safe Updates on Custom Sites
Plugin, theme, and core file updates for your Custom WordPress site are tested and reviewed with your custom code to help prevent errors.
Custom Functionality Testing
Our team will diagnose and test errors on functionalities in your WordPress site with your custom theme or custom plugins.
24/7 Website Monitoring
With custom sites comes an increased level of complexity. Our 24/7 monitoring tools for custom sites check for critical errors and breaks on your site to help keep your WordPress environment healthy.
Web design and web re-design
Have a WordPress site that’s integrated with Git? We’ll help you commit all the plugin, theme, and core file updates! Proactive website edit commits beyond normal updates available at an additional hourly rate.
Sites hosted on Amazon Web Services or Pantheon require one of our custom plans due to their unique setup which makes updates and edits more time-intensive.
WordPress Multisite installations powering up to 5 websites require our Custom Pro plan. Multisites with 6 or more site setups will require an Enterprise plan.
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