Our team is distributed, meaning we work from around the globe!
This gives us the ability to provide 24/7 support to all our clients. When our team members in North America and South America are asleep, our team members in Europe, Africa and Asia are active (and vice versa).
We also have full coverage on both Saturdays and Sundays through dedicated weekend support folks and rotating weekend staff.
That means if your website crashes at 3am on a Sunday morning, regardless of your local timezone, someone on our team will be notified and addressing the issue on your site.