No.
Why we ask for hosting login credentials
When you sign up to work with us, WP Buffs asks for login details to your hosting provider to make sure:
we can help in emergency situations in the rare case your website goes down
we always have multiple ways to access your website (through hosting, FTP, WordPress dashboard)
But we can help around hosting
That being said, our team can provide hosting-related support if you ask for it! That includes things like:
opening a support ticket with the support team on your behalf
making some hosting optimizations to help with speed optimization
implementing hosting-side WordPress applications (CDN, caching, etc)
working directly with the hosting company to address an issue you may not understand
What our website management subscriptions DON’T include
fully managing a dedicated or private server
AWS server management
managing major outages or hosting challenges that are the responsibility of your hosting company
We suggest our clients avoid significant hosting issues entirely by teaming up with one of the fully managed WordPress hosts listed here.
