FAQ 59 How does onboarding work? How do I securely send you my login credentials? What if I have multiple (2+) sites that need to be managed? There are plenty of website service providers out there. Why should I work with you? Do you offer non-profit (501c3) pricing? Will you help me get started with my WordPress maintenance package? How do I submit a support ticket or website edit request? What’s included in your 24/7 unlimited website edits? What’s not included? Do you really offer unlimited edits? What are your usual response time and resolution time?
Website Backup 7 Backup Overview File backups using SSH Back up Files using FTP Back up Databases Back Up a cPanel Account Restoring Backups Creating Staging Sites
Uptime Monitoring 4 Monitoring Overview What causes a site to go down Error Messages Explained Response Times
Domains and DNS 8 IP Addresses and networking Domain Names DNS, Nameservers and Caching Add a DNS Record Transfer Domain(s) Add Cloudflare Set up Custom Nameservers Create an SPF record
Website 101 10 File Management Databases MySQL Common Issues Website Migrations PHP and Server Settings SSL Certificates Code Fundamentals Open Source Software Boosting Site Visibility Redirect Configuration
